MOHAMAD MUSTAFA DROUBI

Operations Manager | Personal Assistant

Dubai, United Arab Emirates

Profile summary

Strategic Operations Manager with 12 years shaping manufacturing, logistics, and fleet outcomes across the GCC and international markets. Known for directing factory setups, warehouse operations, and cross-functional team leadership to secure efficient business workflows. Committed to driving organizational performance, regulatory compliance, and high standards of execution across every assigned project.

Career highlights

Fleet and Rental Operations: Directed daily fleet operations, monitoring vehicle readiness, availability, and overall utilization rate across the rental fleet at Alrafaheia Car Rental.

Factory Setup and Commissioning: Led end-to-end factory setup and operational commissioning at Nurkim Detergent and Plastic Factory, covering site preparation, machinery procurement, and equipment installation.

Production Optimization: Led manufacturing process optimizations at Nada and Bushra Detergent and Plastic Factory that successfully increased total production output by 15 percent.

Exhibition and Logistics Management: Managed end-to-end participation in Arab Plast Dubai and Propack West Africa 2025, Lagos, Nigeria, coordinating exhibition planning, booth setup, suppliers, and logistics.

Key skills

ProfessionalOperations Management Production Planning Facility & Fleet Maintenance Logistics Team Leadership Workforce Management Warehouse Management & Storekeeper Personal Assistant Team Leader MS Office Suite (Excel, Word, PowerPoint) Google Workspace Al-Amin Bazaar Al-Aseel SAB Al-Aboushi Arabic (Native) English (Professional) Supply Chain & Logistics
SkillsFleet Management Warehouse Operations Inventory Control Government Relations

Professional experience

Administrative OfficerMar 2026 - Present
Alrafaheia Car RentalDubai, UAE

Directs daily fleet operations, monitoring vehicle readiness, availability, and utilization across the rental fleet while overseeing rental agreements, reservations, delivery, and collection workflows to ensure full policy compliance.

  • Manages vehicle maintenance schedules, periodic inspections, and repairs to minimize operational fleet downtime.
  • Coordinates cross-departmental operations between Sales, Rental, Maintenance, and Customer Service departments.
  • Trains and supervises the car rental sales team on customer service, sales techniques, and vehicle rental procedures.
  • Resolves service issues by handling customer inquiries and complaints to improve customer satisfaction and booking conversion rates.
Operations ManagerSep 2024 - Jan 2026
Nurkim Detergent & Plastic FactoryDubai, UAE

Shaped manufacturing operations and executive workflows, steering factory establishment, government relations, and high-level stakeholder coordination.

  • Built manufacturing capabilities through end-to-end factory setup, covering site preparation, machinery procurement, and production line installation.
  • Executed international exhibition operations for events in Dubai and Nigeria, coordinating logistics, booth setups, and client engagement.
  • Managed warehouse workflows and raw material procurement, overseeing supplier relationships and inventory levels to maintain continuous production.
Warehouse ManagerFeb 2020 - Aug 2024
Farida Detergent FactoryCairo, Egypt

Defined warehouse operational strategy, steering daily receiving, storage, issuing, picking, and dispatching. Supervised facility staff while controlling inventory levels and material flows for raw materials and finished goods. Coordinated across procurement, production, sales, and supplier networks to maintain operational readiness.

  • Managed daily operations, assigned tasks, and monitored performance across warehouse staff.
  • Controlled inventory levels, resolved stock discrepancies, and conducted stock counts.
  • Maintained facilities and equipment while preparing inventory reports and stock movement records.
Production & Maintenance ManagerFeb 2017 - Jan 2020
Nada & Bushra Detergent & Plastic FactoryKhartoum, Sudan

Managed factory operations and directed a 300+ employee workforce spanning manufacturing, maintenance, and facility administration. Coordinated cross-departmental workflows across production, warehouse, maintenance, and procurement while serving as a direct assistant to the General Manager to execute operational priorities and administrative directives.

  • Led manufacturing process optimizations that resulted in increased total production output by 15%.
  • Supervised production line renovation and modification projects, coordinating technical works and contractors while minimizing production downtime.
  • Oversaw general factory maintenance and facility operations to keep machinery, equipment, utilities, and production areas safe and functional.
Production & Maintenance SupervisorJan 2014 - Dec 2016
Nada & Bushra Detergent & Plastic FactoryAleppo, Syria
  • Executed troubleshooting, repairs, and preventive maintenance of machinery and equipment.
  • Contributed to production line renovation, modification, and upgrading projects.

Education

Bachelor’s DegreeJan 2014 - Jan 2017
University of Aleppo

Agricultural Engineering

Languages

Arabic · Native

English · Professional